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August 26, 2014

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Ten Rules for Creating Customer Loyalty

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True customer loyalty means making the relationship more important than making the sale.

We couldn’t have said it better ourselves.  Click here for the full article.

April 3, 2014

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autoWALL™ Announces “Post Your New Car to Facebook”

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Hi. I’m Terabyte The Digital Dog.

I’m proud to announce that autoWALL is launching the ability to post your new car picture to Facebook – straight from your Personal Profile.

Contact autoWALL sales to learn more.

January 23, 2014

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What’s in “the WALL” for Truck Dealers – Part 1

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terabyte-saysAs a truck dealer or hauler, my research suggests you are dealing with these and more:

  • Website: is your functionality really getting the job done?
  • Reputation management: is your solution getting you rated well on the net?
  • Accessibility to consumer: do you have access to your customer and he to you?
  • Inventory presentation: are your trucks displayed well? Are they enticing?
  • Historical repair access: would easier access help you? How about compliance?
  • Selling your used trucks: do you maximize your gross and margin? Are all available buyers aware with your current approach?

According to my friends at Gratis Solutions, their truckWALL solution helps by:

  • Delivering a robust suite of services not generally adopted within trucking
  • Adding value by giving history and enabling the customer to communicate back “EASILY”
  • Ensuring delivery is done thru one low cost tool
  • Providing inventory listings, aiding in used truck sales by exposing your unit to more buyers

January 21, 2014

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What’s in “the WALL” for Cycle Dealers – Part 1

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So as Motorsport and Cycle Dealers, You are Navigating:

terabyte-saysWebsite: is functionality everything you need and want it to be?

  • CRM: do you really have the tools you need to maximize business?
  • Share of wallet: does your current technology get you there?
  • Customer knowledge: do you know enough? Do they want to come back? How do you communicate with them? Are you accessible enough?

 

Is there a solution to look at? I think so. The cycleWALL Solution is to:

  • Enable stores to capitalize on highly engaged “affinity” consumer
  • Deliver robust suite of services not generally adopted within cycle stores
  • Add value by enabling the customer to communicate back “EASILY”
  • Ensure delivery is done thru one low cost tool

January 16, 2014

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What’s in “the WALL” for Auto Dealers – Part I : Issues Dealers are Navigating

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Yesterday I talked about Why The Wall. It helps with today’s issues:

  • Customer distrust
  • Online reputation management
  • Search result page 1 – how to keep strong placement
  • CRM: delivery short of potential (internet lead management)
  • Websites: boring, static, disparate, value delivery sub-optimal

And helps capitalize on today’s opportunity:

  • Focus: moving to retention from acquisition
  • Reputation management: impact with automation
  • SEO: optimize design, content, and visitation to ensure results