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August 26, 2014

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Ten Rules for Creating Customer Loyalty


True customer loyalty means making the relationship more important than making the sale.

We couldn’t have said it better ourselves.  Click here for the full article.

April 3, 2014

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autoWALL™ Announces “Post Your New Car to Facebook”



Hi. I’m Terabyte The Digital Dog.

I’m proud to announce that autoWALL is launching the ability to post your new car picture to Facebook – straight from your Personal Profile.

Contact autoWALL sales to learn more.

January 23, 2014

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What’s in “the WALL” for Truck Dealers – Part 1



terabyte-saysAs a truck dealer or hauler, my research suggests you are dealing with these and more:

  • Website: is your functionality really getting the job done?
  • Reputation management: is your solution getting you rated well on the net?
  • Accessibility to consumer: do you have access to your customer and he to you?
  • Inventory presentation: are your trucks displayed well? Are they enticing?
  • Historical repair access: would easier access help you? How about compliance?
  • Selling your used trucks: do you maximize your gross and margin? Are all available buyers aware with your current approach?

According to my friends at Gratis Solutions, their truckWALL solution helps by:

  • Delivering a robust suite of services not generally adopted within trucking
  • Adding value by giving history and enabling the customer to communicate back “EASILY”
  • Ensuring delivery is done thru one low cost tool
  • Providing inventory listings, aiding in used truck sales by exposing your unit to more buyers

January 21, 2014

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What’s in “the WALL” for Cycle Dealers – Part 1


So as Motorsport and Cycle Dealers, You are Navigating:

terabyte-saysWebsite: is functionality everything you need and want it to be?

  • CRM: do you really have the tools you need to maximize business?
  • Share of wallet: does your current technology get you there?
  • Customer knowledge: do you know enough? Do they want to come back? How do you communicate with them? Are you accessible enough?


Is there a solution to look at? I think so. The cycleWALL Solution is to:

  • Enable stores to capitalize on highly engaged “affinity” consumer
  • Deliver robust suite of services not generally adopted within cycle stores
  • Add value by enabling the customer to communicate back “EASILY”
  • Ensure delivery is done thru one low cost tool

January 16, 2014

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What’s in “the WALL” for Auto Dealers – Part I : Issues Dealers are Navigating



Yesterday I talked about Why The Wall. It helps with today’s issues:

  • Customer distrust
  • Online reputation management
  • Search result page 1 – how to keep strong placement
  • CRM: delivery short of potential (internet lead management)
  • Websites: boring, static, disparate, value delivery sub-optimal

And helps capitalize on today’s opportunity:

  • Focus: moving to retention from acquisition
  • Reputation management: impact with automation
  • SEO: optimize design, content, and visitation to ensure results