Automotive service is one of the few places where a customer still has to come to dealership and stand in front of a cashier at the end of a busy day. This makes for an inconvenient experience, even if the service department has done their job expertly. So, why not reduce employee cost and improve customer experience by allowing them to pay on line? This seamless, easy to use system takes little to install, requires no employee training, and best yet, it’s reasonable to buy.
Why PayWALL as a tool of choice for Service-Pay-Online:
- The company developing the tool has over 20 years of experience developing enterprise level tools that address the needs of the automotive industry such as CRM.
- With all the technology available to the modern auto dealership, their consumers still have to come to the dealership to pay for service at the end of day.
- PayWALL notifies the customer of their completed service, and gives them the option to pay on line.
- PayWALL can deliver the entire invoice to a mobile device in a neat, easy to read format.
- PayWALL is certified with most DMS with bi-directional interface.
- PayWALL allows the customer to use merchant services to pay with their own credit card for further security.
- PayWALL delivers messages via text, post, or email.
- PayWALL provides the information on paid service directly to the accounting department and service department. No one has to pass data from one department to another.
- Using this system, the dealership does not have to make a customer go through verification when using another family member’s credit card. The driver can forward the payment request to the “authorized” card holder for payment.
- The dealership can also use PayWALL for direct message marketing to their client base. A tremendous money maker!
- Using the PayWALL App, dealerships can use push notifications to market to declined services consumers, reminding them of the importance of the service they have missed.
- In short, PayWALL is not only a customer satisfaction enhancement tool, it is a very powerful marketing tool as well.