The most advanced end-to-end fixed operations platform, built by dealers, for dealers. Recognized for innovation and trusted by dealerships nationwide, as featured in Automotive News.
techWALL includes interactive route sheets as part of the service drive platform.
techWALL uses skill-based electronic dispatching to assign jobs to the appropriate technician, and smart scheduling tools account for real-time shop capacity and technician availability, so appointments land where there's room to work them.
AI-powered scheduling optimizes appointments across the shop, and the Mobile Scheduler extends that with GPS-enabled routing for mobile service based on technician location and workload.
techWALL's Service BDC team tools include monitoring declined work for customer follow-up, so recommended services customers turn down can be revisited later.
The Service Lane enables touchless check-in, remote repair order creation, VIN-based service packages, and digital vehicle inspections with media.
techWALL includes TCPA-compliant two-way text messaging, email communication, and internal instant messaging with notifications.
Recognized for Innovation. Trusted by Dealerships.
“TechWall automation tool simplifies service department operations”Automotive News
Our proprietary TechWall™ solution was recently highlighted by Automotive News for its ability to modernize service department workflows. By automating redundant tasks and enabling AI-powered scheduling, communication, and service check-in, TechWall helps dealers increase customer satisfaction while reducing overhead.
“Dealer-created technology solution changes the service game”Automotive News
What sets TechWall apart? It was built by dealers, for dealers. Our technology was born out of real-world dealership pain points, ensuring it directly addresses the operational challenges fixed ops leaders face daily. Automotive News highlighted how this unique dealer-created innovation bridges the gap between traditional service operations and the expectations of today's digital-savvy customers.
“Service platform increases efficiency”Automotive News
The data speaks for itself: dealerships using our service automation tools report improved appointment show rates, higher customer satisfaction scores, and reduced service lane congestion. Automotive News spotlighted our impact on bottom-line results, from faster RO cycle times to enhanced fixed ops profitability.
techWALL is an all-in-one Fixed Operations platform designed to streamline dealership service operations by combining communication, service lane, shop management, and BDC tools into a single integrated system.
techWALL consolidates multiple Fixed Operations tools into one platform, eliminating the need for separate systems while offering full DMS integration, automation, AI-powered features, and a single interactive dashboard.
Yes, techWALL is endorsed and fully integrates with all major Dealer Management Systems (DMS) to the extent of what the DMS allows through API transfer.
techWALL offers a complete suite of features at a cost lower than competing platforms by eliminating the need for multiple third-party systems.
By consolidating tools and removing redundant platforms, techWALL reduces monthly expenses while improving operational efficiency.
Yes, techWALL includes TCPA-compliant two-way text messaging, email communication, and internal instant messaging with notifications.
Customers receive real-time updates via text or email, including estimates, approvals, and service progress.
The Service Lane enables touchless check-in, remote repair order creation, VIN-based service packages, and digital vehicle inspections with media.
Yes, techWALL supports self check-in and check-out through kiosks or mobile devices.
techWALL uses skill-based electronic dispatching to assign jobs to the appropriate technician, reducing downtime and improving productivity.
Yes, it includes smart scheduling tools that account for real-time shop capacity and technician availability.
Yes, pre- and post-appointment communications are automated via text and email.
The Mobile Scheduler is an AI- and GPS-enabled tool that optimizes mobile service appointments based on technician location and workload.
techWALL increases profitability by increasing service lines per repair order, reducing technician downtime, and improving overall productivity.
Yes, automated workflows and faster approvals significantly decrease repair order throughput time.
It provides real-time updates, transparent reporting with media, and seamless communication throughout the service process.
Yes, techWALL is fully TCPA-compliant and maintains a complete audit trail of all customer interactions.
techWALL is RSI, TPISR, and PCI certified and includes two-factor authentication along with modern security protocols.
techWALL stands out with its single interactive dashboard, full DMS integration, AI-powered tools, built-in marketing capabilities, mobile service optimization, and customizable system design.
Testimonial
I am writing to offer my enthusiastic recommendation for TechWall, a service department management platform that has been instrumental in transforming the way our dealerships operate.
We began using TechWall in the fall of 2020 and have since expanded its use from 3 to 10 dealerships across our group, a direct reflection of the value it has delivered. Every location that has adopted TechWall has experienced growth in their service department.
TechWall serves as a comprehensive tool that touches every role within our service operations. Our Service BDC team uses it to schedule appointments, run reports to track performance, and monitor declined work for customer follow-up. Service advisors rely on it to check in customers, monitor repair order progress, create quotes for recommended services, and communicate across departments. Technicians use it to document repairs and recommendations with photos, while our parts department uses it to bill parts and manage approvals. Service managers have full visibility into every repair order throughout the entire process, and customers receive text messages with documented recommendations, allowing them to quickly approve additional work.
The impact on our business has been clear. TechWall has allowed us to streamline our processes, increase efficiency, and as a result, improve gross profit across our service departments. Beyond the platform itself, the TechWall team has been exceptional to work with. They are responsive, easy to communicate with, and have consistently adapted to our evolving needs as we have grown.
One platform, three very different jobs.
Every RO in the shop on one screen, and the numbers to prove the month.
See what they get →Quote it, text it, get it approved before the customer leaves the lot.
See what they get →The right job in your bay, and video that sells what you find.
See what they get →Learn how techWALL, payWALL and autoWALL can optimize your fixed ops department.
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