Integrations

Built to sit inside the tools your service drive already runs on.

techWALL® integrates with every major dealer management system and the service-lane partners around it. brainWALL sits on top of techWALL, so it needs no separate DMS integration: its bookings, recall appointments and CSI scores land where your department already works.

Mercedes-Benz USA certifies techWALL® as a certified service-lane technology partner.

DMS and service-lane partners

Powering over 500 dealerships.

Dealer management systems, and the platforms that plug into the service lane alongside them.

CDK Global
RCI ERA Power
DealerBuilt
PBS
Dealertrack
Dominion DMS
DealerPeak
Autosoft
Tekion
Fortellis
Motive Retail
Quorum DMS
RM2
TradePending
Cleanvoice
DGA
AlphaDrive AI
PAM

How the two products connect

One integration to your DMS. Two products on top of it.

  1. 01

    techWALL and your DMS

    Repair orders, customers, vehicles, parts and labor move between techWALL and the DMS to the extent the DMS allows through its API. techWALL is the platform that pushes into the DMS; nothing is re-keyed.

  2. 02

    brainWALL and techWALL

    Live availability, real op codes, customer and vehicle lookup, appointments written back while the caller is on the line, recall bookings under the right opcode, CSI scores and verbatims posted to the repair order.

  3. 03

    brainWALL and your phone, website and texts

    A number provisioned per store or per group, a one-line embed for the website chat, and texting on the store's own number. Set up from the dashboard, with a test call from your browser before it goes live.

Schedule your demo.

Learn how techWALL and brainWALL can optimize your fixed ops department.

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