Support
Training and support for every role in the service department.
On-site and online training for techWALL®, self-serve setup for brainWALL with our team on the line when you want them, and one support desk for both.
Fastest
Open a ticket
Every ticket is queued, tracked and answered by the support desk, and you can see where it stands at any time.
Go to the ticket system →Urgent
Call us
A department down or a store that cannot write repair orders is a phone call, not a ticket.
423-521-7806Everything else
Send a message
Training for your team, billing, adding a product or a store, or anything that is not a support issue.
Use the form below ↓
Training
Your whole department, trained the way it works.
Advisors, technicians, the parts counter, the BDC and the manager each get techWALL training built around their job, on site or online, and ongoing support as the department grows into it.
brainWALL is set up from its dashboard: pick the voice and the name, provision the number, set the transfer targets, and place a live test call from your browser before a customer ever hears it. Our team walks through it with you if you want, and every call is recorded so coaching starts on day one.
Contact
Not a support ticket?
Tell us what you need and the right person will come back to you. For anything broken, a ticket gets you a faster answer.
Already a customer with an outage? Call 423-521-7806.
Schedule your demo.
Learn how techWALL and brainWALL can optimize your fixed ops department.
Book a demo